Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Applicant," "Credential Holder," or "you") and the ICONIC Board of Holistic Health ("ICONIC Board," "the Board," "we," or "us"). By submitting a credential application, renewing a credential, or using any services provided by the ICONIC Board, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you are applying for or holding an ICONIC Board credential on behalf of a professional entity, you represent that you have the authority to bind that entity to these Terms, and "you" shall refer to both you individually and that entity.

These Terms apply to all ICONIC Board credential tiers, including the IBC-HHA™ (ICONIC Board Certified Holistic Health Associate), IBC-HHP™ (ICONIC Board Certified Holistic Health Practitioner), IBC-HHE™ (ICONIC Board Certified Holistic Health Educator), and IBC-HHD™ (ICONIC Board Certified Holistic Health Doctorate), as well as any institutional programs including Verified Partner status and School Accreditation.

If you do not agree to these Terms, you may not apply for or hold an ICONIC Board credential. Use of the ICONIC Board seal, post-nominal letters, or directory listing following the effective date of these Terms constitutes your ongoing acceptance.

Credential Application Terms

Applications for ICONIC Board credentials are subject to the following terms. By submitting an application, you represent that all information provided is true, accurate, complete, and current to the best of your knowledge.

Application Fees

All application fees are non-refundable except under the following circumstances:

• Board error or system failure and no review work has been performed
• Written withdrawal submitted within 72 hours of payment and prior to review
• The Board declines to accept the application due to program suspension or discontinuation

Eligibility Representations

You affirm that:

• You meet all published eligibility requirements for the credential tier to which you are applying
• All training and education credentials submitted are authentic and verifiable
• You have not been subject to disciplinary action or license revocation within the past five (5) years without full disclosure in your application

Review Process

The Board conducts a good-faith review of all applications. Published timelines are estimates and are not guarantees. The Board may request additional documentation at any point during the review process. Failure to respond to documentation requests within thirty (30) days may result in application withdrawal without refund.

Renewal Applications

Renewal applications are subject to the same terms as initial applications. Renewal fees are non-refundable once the renewal period has been initiated. Lapsed credentials may be reinstated subject to applicable reinstatement fees and additional review requirements.

Credential Issuance and Revocation

Issuance

Upon successful completion of the application review, the Board issues the applicable credential designation, post-nominal letters, and digital credential materials. Credentials issued by the ICONIC Board are personal to the credential holder and are non-transferable.

Credential Validity

Credentials are valid for the period specified at the time of issuance and are subject to continued compliance with these Terms, the Code of Professional Conduct, and all applicable continuing education requirements.

Grounds for Revocation

The Board reserves the right to revoke any credential for the following reasons:

• Violation of these Terms or the Code of Professional Conduct
• Misrepresentation or falsification of application materials
• Substantiated ethics violations reported through the grievance process
• Criminal conviction that bears on the holder's fitness to practice
• Misleading or unauthorized use of ICONIC Board marks or credential designations
• Failure to maintain required continuing education hours
• Non-payment of renewal fees after a sixty (60) day grace period

Revocation Procedure

The Board will provide written notice of the grounds for revocation and allow a thirty (30) day response period. In cases involving imminent harm to the public, the Board may impose an immediate interim suspension pending the completion of the investigation.

Effect of Revocation

Upon revocation, the credential holder must immediately cease all use of the credential designation, marks, post-nominal letters, and any claims of ICONIC Board certification. Revocation is noted in Board records and the public directory for a period of seven (7) years.

Directory Listing Consent

Public Listing

By accepting an ICONIC Board credential, you consent to the public listing of the following information in the ICONIC Board Practitioner Directory:

• Professional name
• Credential designation and tier
• City and state of practice
• Specialty area(s)
• Credential status (active, lapsed, suspended, or revoked)

Information Not Listed

The following information is never displayed in the public directory:

• Personal email address
• Home address
• Phone number

Directory listings are removed upon credential lapse or revocation, except that revocation status remains visible for the retention period specified in Section 3.

Continuing Education Requirements

Continuing education (CE) is a condition of credential renewal. Requirements vary by credential tier and are published on the ICONIC Board website. Credential holders must:

• Maintain documentation of all completed CE activities
• Submit CE attestations as part of the renewal process
• Retain CE records for a minimum of four (4) years

Approved CE Activities

The following activities may qualify for continuing education credit, subject to Board approval:

• Workshops and seminars in holistic health disciplines
• Online courses from approved providers
• Professional conferences and symposia
• Teaching or lecturing in an accredited program
• Published research in peer-reviewed or professional journals
• Mentorship participation (as mentor or mentee, with documentation)

Changes to Requirements

The Board may update CE requirements with a minimum of twelve (12) months advance notice to allow credential holders adequate time to plan their professional development.

Deficiency Cure Period

Credential holders who are found to be deficient in CE hours at the time of renewal will be granted a ninety (90) day cure period to complete the remaining requirements. Failure to meet requirements within the cure period may result in credential suspension.

Code of Professional Conduct

All ICONIC Board credential holders are expected to uphold the highest standards of professional conduct. The following principles are foundational:

• Client Welfare. The health, safety, and well-being of clients must be the primary concern in all professional activities.
• Truthful Representation. Credential holders must accurately represent their qualifications, training, and scope of practice.
• Non-Discrimination. Services must be provided without discrimination based on race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic.
• Confidentiality. Client information must be kept confidential except as required by law or with the client's informed consent.
• Professional Responsibility. Credential holders must maintain appropriate professional boundaries and engage in ongoing professional development.

The full Code of Professional Conduct is published separately on the ICONIC Board website and is incorporated by reference into these Terms. Violation of the Code may result in disciplinary action up to and including credential revocation.

Intellectual Property

All ICONIC Board names, logos, seals, credential designations, and post-nominal letters are the exclusive intellectual property of the ICONIC Board of Holistic Health. Active credential holders are granted a limited, non-exclusive, non-transferable, revocable license to use applicable marks during the period of active credential status.

Permitted Uses

• Business cards and professional stationery
• Professional website and email signatures
• Office signage at the credential holder's place of practice
• Professional directory listings and social media profiles

Prohibited Uses

• Modification of any ICONIC Board logo, seal, or mark
• Use in a manner that implies Board endorsement of specific products or services
• Sublicensing or transfer of usage rights to any third party
• Use after credential lapse, suspension, or revocation
• Use in any misleading, defamatory, or unlawful manner

The license to use ICONIC Board marks terminates immediately upon credential lapse, suspension, or revocation. Former credential holders must remove all references to active ICONIC Board certification within thirty (30) days of status change.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which the ICONIC Board maintains its principal office, without regard to conflict of law principles.

Informal Resolution

Before initiating formal dispute resolution, both parties agree to attempt to resolve disputes informally through good-faith negotiation for a period of thirty (30) days following written notice of the dispute.

Binding Arbitration

Disputes that cannot be resolved informally and involve amounts under $10,000 shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding.

Litigation

Disputes involving amounts exceeding $10,000, or those for which arbitration is not legally permitted, shall be resolved through litigation in the courts of competent jurisdiction in the state where the ICONIC Board maintains its principal office.

Credential Revocation Appeals

Appeals of credential revocation decisions must first exhaust the ICONIC Board's internal appeals process as described in the Grievance & Appeals policy before pursuing any external dispute resolution.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against the ICONIC Board.

Data Handling

The collection, use, storage, and protection of your personal information is governed by the ICONIC Board Privacy Policy, which is incorporated into these Terms by reference.

By agreeing to these Terms, you consent to the data practices described in the Privacy Policy, including the collection of personal and professional information necessary for credential administration, the maintenance of public directory listings, and the use of anonymized data for program improvement and reporting.

Modifications to Terms

The Board reserves the right to modify these Terms at any time. Material changes will be communicated to credential holders with a minimum of thirty (30) days advance notice via the email address on file and through posting on the ICONIC Board website.

Continued use of ICONIC Board services, maintenance of an active credential, or renewal of a credential following the effective date of modified Terms constitutes your acceptance of those modifications. If you do not agree to modified Terms, you may discontinue your credential by providing written notice to the Board.

Contact

For questions or concerns regarding these Terms, please contact the ICONIC Board through the appropriate channels:

• General Inquiries: Visit our support page
• Credential Disputes: Submit through the credential holder portal
• Intellectual Property Concerns: Submit via the contact form